Frequently Asked Questions

Dapper Dog Grooming Co. Salon is located in Williamson Square shopping center, to the right of Sola Salons, down the path.  We are not visible from the parking lot. If you have trouble finding us please give us a call and we would happy to direct you.

1113 Murfreesboro Rd, STE #306, Franklin, TN 37064 

We accept all major credit cards, cash, check or Venmo. 

Sorry, no walk-ins. Please contact us to schedule an appointment.

We ask all recurring clients book out their appointments 6 months in-advance to guarantee your spot on our schedule. We understand plans can change or things come up so if you ever need to reschedule an appointment please reach out to us with as much notice as possible.

Please be prepared to wait 1-2 months for an appointment (only if we have availability) if you have not pre-scheduled your appointments. We can also add you to our cancelation list.

You will receive an appointment confirmation text from our auto message phone number (or email if requested) at the time you book your grooming appointment. If this is your first time booking with us, you will also receive a link to our policy agreement that you will need to read and sign via the link before your scheduled appointment.  Make sure you save both our auto message phone number, +1 (443) 960-7650,  along with our business call/text number, (805) 908-5745.

If you did not receive a confirmation text or email please contact us ASAP  to make sure your appointment was scheduled. 24 hours prior to  your scheduled appointment you will receive a reminder message from our auto message/booking number (or email if requested). YOU MUST RESPOND TO MESSAGE TO CONFIRM APPOINTMENT OR IT WILL BE CANCELED.

Yes! Always make sure your pet has had a potty break before your scheduled appointment time, (no one likes to being pooped on!) We can also provide you with waste bags if needed, lets be respectful of our neighboring businesses! 

Appointment duration  will all depend on your pet's temperament, service being provided, age and coat condition. . Salon appointments we ask for a 3-4 hour time window (multi-pet family may take more time). 

This will all depend on the breed but we like to keep all out clients on a 4-6 week grooming schedule. Wait any longer and your pet may develop matting. 

We no longer offer mobile services. we stopped our mobile service in January 2023.

Please give us at least a 24 hour notice prior to your scheduled appointment if you need to cancel or reschedule. If you do not give us notice before your scheduled appointment and you do not show up or are not home for the appointment we will consider it a No Show. No Show's will be charged a $50 inconvenience fee. Multiple No Show's will result in us no longer being able to groom your pet(s) and you will be taken off our schedule.

We will not de-mat your dog if there is extensive matting. Matted fur/hair decreases the airflow to the skin, which can cause infections and irritations to the skin, especially if there is urine/feces and/or nature trapped underneath the mat. Trying to brush or comb the matts out is dangerous and very painful. It can tug on the skin, cause tears, cuts and bruising. Our number one priority for your dog is their safety. It is in your pets best interest to shave and start the coat over. We will always contact the owner for permission before shaving.

Shaving may expose preexisting skin conditions, we will notify you if we see anything concerning before your pet goes home. But  because we have to get close to the skin to remove the mats you may notice redness or even minor scabbing.

The best way to prevent matting is to make sure your pet is on a regular grooming schedule, every 4-6 weeks. Brush daily with a steel tooth comb, especially after playing or when their coat get's wet. We would be happy to show you how to property brush your dog and what tools to use.